Account Manager

01 vacancy

Want to challenge yourself in rewarding IT projects within talented people who love music, food, board games and… their office (where they enjoy all the prior)?

Hello! Let’s get to know each other!

Enable Startup is a one-stop IT solution provider based in Da Nang, Vietnam. Founded in 2016 on genuine passion for technologies, we have since then embarked relentlessly on 50+ projects with 30+ global businesses of all shapes and sizes across 12 countries. Those challenging yet rewarding endeavors have honed our technical skills to fulfill world-class standards, while complementing our delivery capacities with solid industrial know-hows and best practices.

We provide startups and enterprises with tailor-made solutions that cover the gamut: from IT consulting to full-service software engineering execution and custom product development. Learn more about our services.

We are home to 40+ talents with a broad spectrum of expertise: enterprise & startup consultants, data scientists, software engineers, designers, and marketers. To achieve our team expansion roadmap in 2024, we’re looking for a Account Manager who will effectively serve as an Enable Startup ambassador and build third-party relationships to join our sales team.

The ideal candidate will have significant experience in B2B account management for Software Companies. You have a keen understanding of measuring partner value and will dedicate effort toward opportunities with the highest potential.

What you’ll do

Serve as the lead point of contact for all customer account management matters
Build and maintain strong, long-lasting client relationships
Negotiate contracts and close agreements to maximize profits
Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts)
Prepare reports on account status
Collaborate with the sales team to identify and grow opportunities.
Assist with challenging client requests or issue escalations as needed

Is it YOU we are looking for?

Must-have

Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
Experience delivering client-focused solutions to customer needs
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
Excellent listening, negotiation and presentation abilities
Strong verbal and written communication skills
BA/BS degree in Business Administration, Sales or relevant field

Nice-to-have

Experience in a startup environment is a plus.
MSc/MA will be a plus.
Experience in an international working environment.
Understand sales fundamentals.

Why you’d love working with us

Competitive compensation package with quarterly and annual bonus based on performance review, and premium health care insurance.
A truly friendly, non-hierarchical and fast-growing working environment. We promise you a great work-life balance with little-to-no OT (OT is paid!).
Opportunity to join our fun activities including team building, company party, snack break during the day, foosball in the office, soccer club, board game club and even jamming music!
Strong focus on personal development and satisfaction with a dedicated training roadmap as well as clear career path designed for each individual.
We are tech savvy people: we adopt the latest technology trends to offer the most innovative solutions.